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UME have been an essential part of the planning and design team that have translated our vision for primary care and community services into Health and Well-Being Centres that will be fit for purpose for the future.

Andrew Ridley
Director of Primary Care
Tower Hamlets PCT
Personnel
 
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Key People

Our staff are our most valuable asset and their development, participation and motivation are critical to our success. We are committed to maintaining a learning organisation where all staff are encouraged to pursue their professional ambitions in a culture of mutual respect.

The following set of core values are applied to every healthcare facility and environment in which we work. They form the basis for the training that is given to staff and set the standard of behaviour and professionalism expected of our managers.
  • Quality and the continual improvement of every aspect of our business to improve service, efficiency and effectiveness.
  • Respect and compassion in the delivery of humane clinical services to patients and their families.
  • Customer-driven by striving to provide service of superior value to both internal and external customers, particularly through the optimum application of technology.
  • Success-driven by learning from everything we do so that the results of our actions bring added value to our customers and the company.
  • Teamwork is the means by which we achieve our success recognising that a good and motivated team is stronger and more effective than any individual.
  • Integrity and honesty are demanded to engender trust within and outside the organisation and must underscore every action.
  • Reward and recognition through all appropriate means to attract, retain and motivate staff.
 
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